The InterContinental Miami Hotel is committed to providing a website that can be accessed by all, including users with disabilities.

InterContinental Miami strives to maintain compliance with the World Wide Web’s Consortium’s Web Content Accessibility Guidelines 2.1 Level AA (WCAG 2.1 AA) on our website and have built our website using standard-compliant HTML and CSS.

The following areas are accessible:

  • Public Entrance & Valet Drop Off
  • Dedicated ADA check-in desk
  • Route from the hotel’s public entrance to the registration area
  • Dedicated Check-In Desk
  • Tech Lounge
  • Route from the hotel’s public entrance to the accessible guestrooms
  • Offer accessible guest rooms
  • Offer accessible guest rooms with roll-in showers
  • Route from the hotel’s public entrance to all areas where food and beverages are sold
  • Route from the hotel’s public entrance to the ballroom and meeting rooms
  • Route from the hotel’s public entrance to the spa and fitness center
  • Concierge desk
  • Restaurants & Starbucks
  • Pool Chair lift
  • ATM
  • Hearing Impaired phones (upon request)

In addition, we offer rooms with accessibility features, which may be booked through https://www.icmiamihotel.com/.

Please be aware that WCAG 2.1 AA Guidelines are evolving and our efforts to comply with these guidelines are ongoing. If you would like to report any accessibility issues, please contact us on accessibility at miaha@ihg.com. We will make all reasonable efforts in order to update the page(s) and ensure their accessibility.

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